We had brought the computer in two times to have several of the keys repaired while it was still under warrenty They just kept replacing the individual keys. It wasn’t even a month old when the shift, spacebar and return keys starting sticking. We had the same problem with our MacBook keys sticking. how+to+replace+keys+in+macbook+12-inch&t=ffsb&ia=videos Each key may have up to three parts you could replace. So here's an search result that yields some others may include repair companies who offer partsĪnd have a page online with images. Key-cap replacement sites and how-to take them out/put them back, are harder to find. How to clean the keyboard of your MacBook or MacBook Pro - Apple Supportĭue to several Mac browsers between several different Mac OS X, relevant bookmarks to locate the You'd likely need to do more than this if the keys need major cleaning underneath.

Some brands of keyboard/screen protectors that stay in place in use, help keep keys I hope this doesn't keep happening but it's a good sell for the AppleCare plan.ĭepending on your success in searching to find the replacement key-caps and tiny parts that resideīeneath them in the 12-inch MacBook (2015+) and if you can get the exact ones you'd need, that isĪ likely avenue to explore to attempt to resolve this issue. I was a little apprehensive when the Genius said they needed to send it out for surgery because I use it for so much at work.ok, a lot apprehensive.and those 4 days were tough to go back to my huge Gateway dinosaur, but in the end it was worth it. I know they replaced the whole thing because the fingerprints were all gone and it looked brand-spankin new. The computer was back in my hands by Saturday morning via FedEx Saturday. They told me it might take up to 5 business days to get back to me unless I picked it up at the Apple Store, which was not convenient for me during the work week. I was at the Apple store on a Tues evening so the computer was not sent out until the next day (Wed.). They could not do anything in the store because the Macbook was so new so it was sent out. I followed the advice of OGELTHORPE and brought the Macbook into the store. I had the same experience as John K below.

Stuck key on keyboard